As customers, we hate stepping into those jewelry stores where you get mauled and pressured by sales piranhas but upon immediate first impression I could tell this place did not have this setting. Johnny's father Edmund and another young gentleman Christian were just some awesome personable folks whom we had a lot of fun just laughing and conversating. I came in searching for a cuban link gold bracelet. Low pressure, informative, and a keen intuition based on your budget, they gave me an overly generous price on the best cuban link they had in stock, 14k 7mm, plus a free same-day expedited custom sizing service just so that I could walk out the store that day wearing it.After a few days, I decided I wanted to upgrade to 18k and thicker (10mm)... however, since I live in the bay area and this upgrade had to be a special custom order, I thought this process would have me jump thru hoops. I could not believe how Johnny (the owner, and Edmund's son) made this complex process such a smooth customer experience through extremely fast response times, complete transparency on processes and frequent status updates via email. When the custom piece was done, he even face-timed the finished product to confirm if I was happy with the result. On top of that, he cut me an outrageously good price offer for this piece (my family owns a jewelry store in Florida and they confirmed his generosity). Johnny went even further to throw me in a free appraisal, a beautifully exclusive blue finished wood bracelet box, and even threw in free 2-day insured shipping to my address. These people do exist :)In the end, I came out with phenomenal piece of jewelry and quality piece to last a lifetime.Gold Empire Jewelry earned every bit of this long winded review, if you're a customer like me who researches reviews before going in... do give these guys a visit and I hope you find as pleasant an experience as I did.I highly recommend their business and will be coming back to them for myself and referring my family/friends.5-stars all around, product and service. Well done.
Johnny at Gold Empire Jewelry is absolutely the best. He is a very nice person that truly cares for your happiness. His prices are extremely fair and he'll work with you in whatever way possible to get you exactly what you want.
Johnny is amazing and so knowledgeable. He designed the perfect new wedding ring for me. It's gorgeous and he educated us a lot. Johnny is very patient and extremely professional, and not pushy. My husband even bought a new wedding band as well. I would recommend Gold Empire Jewelry to anyone. Thank you Johnny!!!
I cannot thank you enough Johnny, I am so glad I chose to work with you, you truly hit this one out of the park and I am relieved to now have a jeweler I know and trust! Rose is absolutely IN LOVE with the ring. The first words out of her mouth when I opened the box were not "Yes" but rather "this ring is perfect". She keeps on saying that it is the most beautiful and unique ring she has ever seen; I couldn't have asked for a better reaction from her. She thinks it is prettier than Victoria Beckham's marquise engagement ring!
Thank you for crafting the perfect ring for the perfect day. Thanks again for the great ring, my fiance is still getting compliments from people!
Our experience at Gold Empire was nothing short of amazing. We worked directly with Johnny to create a custom engagement ring. My fiancé and I had shopped around at several boutiques, both online and in person, but had come up empty handed on 'the perfect ring.' Johnny sat with us for hours explaining the options for diamonds, settings and metals. We left feeling like we not only got an amazing ring at a great value, but also that we hadn't been up sold on some trendy brand. We'll definitely be back to buy our wedding bands!
My Diamond Bezel Set Necklace couldn’t be more perfect! Johnny Kalo at Gold Empire Jewelry in the Downtown LA Jewelry District is the best!
Johnny and the team here are beyond wonderful. They made fully custom wedding bands for my very uniquely shaped engagement ring and I couldn't be happier. We've since recommended him to many people because he's that great! He even replaced a diamond that fell out of my original engagement ring. I wish I could give them more than 5 stars. Needless to say, we are customers for life. We will go back anytime we want new jewelry or rings!